Customer satisfaction is Our #1 Priority, you can always reach us no matter what time of day or night even on Holidays as we have Live Customer Support via 4 Different Ways As Followed: If you ever have an issue all that needs to be done is reach out to us and we will handle your situation to the best of our ability. Also Under special circumstances, Some items may or may not be approved for an exchanged and this will only be handled by the Operations Manager or the Owner on a case by case basis. We always try to make our customers happy the best way we can and we do this in many ways such as by offering premium insurance on all items at no cost to the custom so should a package get lost in transit or broken, all that would need to be done is to file a claim with the shipping carrier and 90% of the claims were approved in less than 48 hours with products replaced in less than a week. We do not offer Returns due to the New Covid-19 Laws that are now in place for your protection and being that we only sell premium cosmetics, personal Items, customized gifts and unique boutique products - All items listed on our site qualify as non-returnable goods. For a more detailed outline regarding our Shipping Policy, you can find that located in our Footer Menu under 'Shipping' **Keep in mind, We have zero control on Customs and their operations which has a major effect on when and how fast you may receive your packages. If your an International customer and you order after the December 10th deadline, we will still try to prioritize your package and upgrade you shipping speed for free faster to try and make it to your location by Christmas Eve However, we can not be responsible or make any guarantee on an exact date of arrival. *International Shipping Be Advised - International customers will have to order by December 10th to get packages by Christmas Eve. We will get all packages to their perspective location with a Christmas Guarantee if ordered by December 20th in the U.S.A.

We are shipping every single day including the weekends due to the Holidays and the shipping providers being delayed some. All other items will also ship as soon as payment clears (within 48 hours max) unless you have paid via PayPal than your items will ship same day also. *As of December 1st 2021 - We will ship all prepaid monthly ' Gift it & Forget it' Non-Subscription Boxes On The same day of order regardless of payment type used. You items will also be Insured up to double the value to ensure a safe & timely delivery to all locations including International Destinations. You will receive a tracking update via E-mail which will also be attached to your account within 24 hours. Otherwise, Your items will ship once payment has cleared within 24-72 hours. We will attempt to ship all products on the same day the order is placed if paid by PayPal.

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